In September 2019, Co-op introduced a soft Strong Customer Authentication (SCA). This means that the access to transactions older than 90 days requires special confirmation from the account holder.
TrueLayer is committed to implementing support for this requirement to allow users to retrieve transactions older than 90 days.
What to do next?
- Retrieve transactions no older than 90 days in the meantime.
If you need more information
Check out this link with more details about Co-op's SCA.