There are two times this can be returned:
- We want to know which fields to present on the auth form. We do this as a matter of process
- We receive a request specifically asking for one of the three methods we know the provider accepts but on inspection we find that the credentials supplied (using the personalId) are reported as using a different mechanism
Still having problems…
- It could be that you have discovered a new edge case in the providers authentication methods. Send us a ticket and we can have a look.
Have a look at our comprehensive list of the authentication error descriptions in our .