We would like to make you aware of a Known Issue with the AIB Open Banking Consent Flow.
Users may report that they are unable to complete the Consent Flow, and get an error message like this:
Ensure push notifications are enabled within the AIB Mobile app on their phone.
If still Push Notification is not received, please re-enroll from the AIB Mobile App and Enrol it again, as explained below. It is likely the settings on the mobile device have disabled push notifications.
We are recommending AIB customer affected by this error re-enroll their device for SCA.
1. Sign in to AIB's Mobile Banking App
2. Select Services:
3. Select "App Settings"
4. Unregister this device
5. Login again and complete the SCA enrollment prompts:
We are continuing to work with AIB to advocate for an easier UX for their Open Banking Flow. We apologise for any inconvenience caused in the meantime.