When a customer has been a previous Agent but now Registered Account Information Service Provider (RAISP) and TrueLayer “TL” is acting as Technical Service Provider (TSP). The customer must perform the following:
- Obtain certificates. Check more instructions here.
- Remove references of TrueLayer as an Agent when displaying consolidated bank balances and/or transactions
- Change consent screens; in-house built or TrueLayer consent screens should display the logo of the customer (not TrueLayer) and terms and conditions links on the consent screen that refer to the customer (not TrueLayer)
- Remove Agent reference from terms and conditions.
Read more about our Agent Model here.