You must contact the bank directly using their Online Banking or app. Many cases of payment failures are related to daily payment limits, so your bank should clarify that.
Articles in this section
- I have received duplicate webhooks. Is this expected?
- [Ireland] What are the processing times for SEPA payments?
- Can a merchant be added as a trusted beneficiary?
- What to send on an incident ticket for the Payments API?
- Which banks can I use to make payments from a Business Account?
- How long will payments take to settle?
- My payment didn’t work. Who should I contact for help?
- How does payment settlement work?
- What type of bank accounts can be used to make a payment?