Data API
Best practices and getting started
- I'm integrating with the Data API. What should I know?
- Getting Started with Data API
- How do I implement app-to-app flows on mobile?
- Best practices when dealing with access and refresh tokens
- How to add your logo to the Auth Dialog?
- Asynchronous requests: best practices
Frequently Asked Questions
- Can I use the same client_id and client_secret in the Live and Sandbox environment?
- Does TrueLayer offer credit/risk modelling services?
- Which Information Can We Find When Calling For The /info Endpoint?
- How often will `account_number.iban` be returned by /accounts?
- What's an alpha connector?
- How can I get a debug_id?
Authentication and tokens
- What happens after we hit the /delete endpoint?
- Why am I missing the refresh token in my response?
- Why do my Open Banking users need to re-consent every 90 days?
- I'm having issues refreshing my tokens. What should I do?
- How are credentials_ids created?
- How long do refresh tokens last for?
Batch endpoint
- What's the average latency to sync a connection using /batch?
- What are the advantages of using the Batch Endpoint as opposed to the current approach?
- My user has asked to remove their data. How can TrueLayer do that?
- If part of my request is not successful, will I receive a partial response?
- Can I retrieve data on batch using synchronous calls?
- If my access_token has a couple of minutes left to expire, can I still get data in batch?
Transactions
- How is transaction classification different from transaction categorisation?
- Are direct debit mandates linked to the individual direct debit transactions?
- Is the amount in the original currency or the account's currency?
- Is there no reference information for transactions?
- What is the "meta" field returned in a /transactions request?
- Why are my transactions in a foreign currency changing?
Coverage by bank
- Which banks return overdraft information?
- What types of accounts are supported by AIB in Open Banking?
- Permanent TSB transaction history is set at 90 days
- What are the non-retail (Business & Commercial) accounts supported by Lloyds bank on Open Banking?
- What are the accounts supported by Santander on Open Banking?
- What are the accounts supported by TSB on Open Banking?
Known Issues
- [June 2020] PTSB cards are not available
- Why can't I log in to Virgin Money?
- [Monzo] Why am I getting 'internal_server_error' when trying to connect?
- [Natwest/RBS/Ulster Bank] [2020-March] Why am I seeing "Page expired" when trying to consent?
- Why is my authentication failing with internal_server_error when using Plum?
- [Lloyds] [2020-Feb] Why are booked transactions changing transactionId's ?
Data API Errors and solutions
- Why am I having "invalid authorization code"?
- Why am I getting 'invalid_token' errors?
- What does 'endpoint_not_supported' mean?
- What's the difference between "unauthorized" and "access_denied" errors?
- What does "provider_error" mean?
- Why am I getting "invalid_request"?