Data API
Best practices and getting started
- I'm integrating with the Data API. What should I know?
- Getting Started with Data API
- How do I implement app-to-app flows on mobile?
- Best practices when dealing with access and refresh tokens
- How to add your logo to the Auth Dialog?
- Asynchronous requests: best practices
Frequently Asked Questions
- How do I filter Monzo pots transfers from transactions?
- [Business Accounts] Retrieving business names
- How does the Spending endpoint work?
- Can I use the same client_id and client_secret in the Live and Sandbox environment?
- Does TrueLayer offer credit/risk modelling services?
- Which Information Can We Find When Calling For The /info Endpoint?
Authentication and tokens
- How long do access tokens last for?
- What happens after we hit the /delete endpoint?
- Is there a feature that shows how long left we have to access an account?
- Why am I missing the refresh token in my response?
- Why do my Open Banking users need to re-consent every 90 days?
- I'm having issues refreshing my tokens. What should I do?
Batch endpoint
- What's the average latency to sync a connection using /batch?
- What are the advantages of using the Batch Endpoint as opposed to the current approach?
- My user has asked to remove their data. How can TrueLayer do that?
- If part of my request is not successful, will I receive a partial response?
- Can I retrieve data on batch using synchronous calls?
- If my access_token has a couple of minutes left to expire, can I still get data in batch?
Insights API
- What do the percentages in the response of the Income estimation mean?
- Are the Income and Spending endpoints available as standalone products?
- Is the Insights API available in all the supported countries?
- What is the Insights API?
- How is accuracy measured in income estimation?
- How does the Income endpoint work?
Transactions
- [Italian Providers] How far back can I pull transactions?
- [Spanish Providers] How far back can I pull transactions?
- [French Providers] How far back can I pull transactions?
- How is transaction classification different from transaction categorisation?
- Are direct debit mandates linked to the individual direct debit transactions?
- Is the amount in the original currency or the account's currency?
Coverage by bank
- Which banks return overdraft information?
- What types of accounts are supported by AIB in Open Banking?
- Permanent TSB transaction history is set at 90 days
- What are the non-retail (Business & Commercial) accounts supported by Lloyds Banking Group with Open Banking?
- What are the accounts supported by Santander on Open Banking?
- What are the accounts supported by TSB on Open Banking?
Known Issues
- [2020-September] Why am I seeing the message "upstream connect error" on authentication?
- Why am I seeing a blank page on Safari after authenticating with my bank?
- Why am I getting access_denied when requesting /info for some banks?
- Why can't I see all my bank accounts when connecting to Open Banking?
- Why are my credentials_id changing for the same user?
- Why am I getting "access denied" when retrieving more than 90 days of transactions, Direct Debits or Standing Orders?
Data API Errors and solutions
- Why am I having "invalid authorization code"?
- Why am I getting 'invalid_token' errors?
- What does 'endpoint_not_supported' mean?
- What's the difference between "unauthorized" and "access_denied" errors?
- What does "provider_error" mean?
- Why am I getting "invalid_request"?