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Naomi

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Latest activity by Naomi
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    Naomi created an article,

    Why are my card purchases positive?

    Answer  Why are my card purchases positive? Charges on a credit cards increase your balance and show up as a positive number on a statement. Payments and other credits, on the other hand, show as ...

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    Naomi created an article,

    [FAQ] What is TrueLayer's retry policy for Async requests?

    Answer  Why use async requests? Using async requests means that your request has the best possible chance of succeeding. That is because we have a retry policy.   When do we retry?  If the initial ...

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    Naomi created an article,

    Authentication fails with "You need to load at least one type of provider"

    Problem Why has my authentication failed with the message "You need to load at least one type of provider"? This error occurs when the session cookies needed to successfully authenticate...

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    Naomi created an article,

    Unable to login with credentials

    Problem Why can't I enter my details into the Auth Dialog fields? The Auth Dialog has validation on each of the fields which is consistent with the rules set by each of the banks. The "Login ...

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    Naomi created an article,

    Authentication fail with "provider_error"

    Problem Why has my authentication request failed with "provider_error"? This error occurs when the request to the bank has failed due to an error on the banks side.      Solution Still ...

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    Naomi created an article,

    Authentication fails with invalid_request

    Problem Why has my authentication request failed with "invalid_request"? This error occurs when one of the parameters in the authentication link is incorrect or missing.   Solution Stil...

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    Naomi created an article,

    Authentication fails with internal_server_error

    Problem Why has my authentication request failed with "internal_server_error"? This is a generic error that TrueLayer will use when something unexpected occurs. It could be an intermitte...

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    Naomi created an article,

    Can I whitelist the IP's used by TrueLayer?

    Answer  How can I whitelist the IP's used by TrueLayer? We are unable to share IP addresses because we do not use fixed blocks of IP addresses due to our infrastructure being elastic in nature.   ...

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    Naomi created an article,

    Endpoints and features supported by each bank

    The table below shows the endpoints that each bank supports.       Credential Sharing + oAuth + Open Banking   Credential Sharing or oAuth Only   Open Banking Only       Info Accoun...

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    Naomi created an article,

    API requests fail with "request_conflict"

    Problem Why has my authentication request failed with "request_conflict"? Because multiple identical requests are made in quick succession; before the response for the first request has ...