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Joao

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Latest activity by Joao
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    Joao created an article,

    How are credentials_id created?

    Answer  How are credentials_id created? credentials_id is a hash created based on: User's credentials; Other bank and account information. This means that a credentials_id will be unique for the...

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    Joao created an article,

    [FAQ] How do I change my email account in the Console?

    Answer  How do I change my email account in the Console? Please submit a request with our Client Care team including your client_id, old and new email.     More If you need more information... H...

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    Joao created an article,

    [FAQ] Can I add more than one user email to my Console account?

    Answer  Can I add more than one user email to my Console account? In the current version of the Console, one client_id can only have one email account assigned to it. Multiple accounts for one cli...

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    Joao created an article,

    Which countries is TrueLayer currently in?

    Answer  Which countries is TrueLayer currently in? TrueLayer is currently live in the UK and Beta in Germany. We are expanding across Europe starting with France, Spain and Italy in 2019.     Mo...

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    Joao created an article,

    [FAQ] What are pending transactions?

    Answer  When is a transaction considered pending? Transactions that are not fully processed and settled by the merchant are considered pending and do not show when /transactions is called in the D...

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    Joao created an article,

    [FAQ] What happens to Credential Sharing connectors on 14th of September 2019?

    Answer  What happens to Credential Sharing connectors on 14th of September 2019? Due to the EBA’s Regulatory Technical Standards (RTS) that apply from 14 September 2019, banks will need to provid...

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    Joao created an article,

    [FAQ] How does the Data API handle duplicate transactions?

    Answer  Why are some of my transactions not showing up? For Credential Sharing connections, TrueLayer's Data API retrieves transactions from different sources and does some work in the background ...

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    Joao created an article,

    [FAQ] Does TrueLayer support iframes?

    Answer  Why can't I implement TrueLayer's Auth Dialog using iframe? Due to security measures imposed by TrueLayer to protect users' data, iframe is not supported in the Auth Dialog.     Solution ...

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    Joao created an article,

    How does the Cooldown system work?

    Problem In order to avoid locking Credential Sharing end-user accounts by making multiple unsuccessful login attempts, each unique set of wrong credentials enter the Cooldown System for 24 hours...

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    Joao created an article,

    Data API - Personal Info Coverage

    Here's a list of fields provided by our connectors in our /info endpoint. This is up-to-date as of April 2019. Subject to change.   Bank full_name date_of_birth addresses[...].address...