General Questions

• Can a merchant be added as a trusted beneficiary?
• What to send on an incident ticket for the Payments API?
• Which banks can I use to make payments from a Business Account?
• How long will payments take to settle?
• My payment didn’t work. Who should I contact for help?
• Is it possible to refund payments?
• How does payment settlement work?
• Can the user be redirected from the payment flow to a mobile app?
• Can the payment user experience be embedded in an iframe within a mobile app?
• What type of bank accounts can be used to make a payment?